Making Updates to Your Website is Easy
Keeping your website fresh and up to date should be simple — and with us, it is. Follow these steps to request changes anytime:
How to Request Updates
- Send an Email → Email your request to ticket@digitalconsultants.ca and CC support@digitalconsultants.ca.
- Include Details → Provide the full content you want updated along with the page link (URL). See Example
- If you have multiple updates across several pages, please put all the details in a Google Doc or Word document with the page references clearly listed.
- If you have a new page to create, please send a request to support@digitalconsultants.ca with objective and content. Our team will provide an estimate and guide you through the process.
- Receive Confirmation → You’ll receive a ticket number confirming that your update request is being processed.
What to Expect After Your Request
- Ticket Confirmation → You’ll receive a confirmation email with your ticket number.
- Progress Updates → Regular updates will be provided so you know the status of your request. See Example
- Completion Timeline → Allow 3–4 business days for updates to be completed. Once finished, you’ll receive an email confirming that your changes are live.
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